vCenter Converter 6.2: Error 1053: The service did not respond to the start or control request in a timely fashion

I couldn’t believe something as simple as vCenter Converter Agent installation would cause me a headache. The service was properly registered on the remote machine. However, it was failing to start with the error message as follows:

Converter-Issue-01

For a moment I thought about any dependencies that VMware vCenter Converter Standalone Agent service could have, but it was a false assumption.

Converter-Issue-02

Looking for any hint from the community, I thought it might worth time to check the release notes for VMware vCenter Converter Standalone. To my great surprise, this issue has been documented as the known issue:

Converter-Issue-03

Who can imagine that the Internet access can be a requirement for this tool?

Gladly, it can be fixed with a workaround provided by VMware:

  1. Open HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control in the Windows Registry Editor and create or modify a ServicesPipeTimeout DWORD32 decimal value to at least 300000 (5 minutes).
  2. Restart the system for the changes to take effect.

16/08/2018 – Update 1: If any issues with VMware vCenter Converter Standalone, it makes sence to look into VMware KB¬†1016330 ‘Troubleshooting checklist for VMware Converter’ for possible solutions.