URGENT: VMware Tools 10.3.0 was recalled

VMware has just announced that VMware Tools 10.3.0 was recalled due to a functional issue with 10.3.0 in ESXi 6.5.

VMware-Tools-1030-Issue

As per KB 57796, the VMXNET3 driver released with VMware Tools 10.3.0 can result in a Purple Diagnostic Screen (PSOD) or guest network connectivity loss in certain configurations. Those configurations include:

  • VMware ESXi 6.5 hosts
  • VM Hardware version 13
  • Windows 8/Windows Server 2012 or higher guest operating system (OS).

As a workaround, VMware recommends uninstalling VMware Tools 10.3.0 and then reinstalling VMware Tools 10.2.5 for affected systems.

The vendor will be releasing a revised version of the VMware Tools 10.3 family at some point in the future.

More information is available in VMSA-2018-0017.

25/09/2018 – Update 1: VMware Tools were updated to version 10.3.2 to resolve the issue with VMXNET3 driver. VMware recommends to install VMware Tools 10.3.2, or VMware Tools 10.2.5 or an earlier version of VMware Tools.