vCenter Support Assistant 6.5: This type of network adapter is not supported by {0}Other Linux (64-bit)

VMware has just released a new version of vCenter Support Assistant 6.5 which officially supports vSphere 6.5 and has a few noticeable improvements comparing to the previous release.

In this appliance, SUSE Linux has been replaced with Photon OS. The shift looks quite logical, as VMware pushes their own Linux flavour to more and more new products. Not only is it help to maintain a holistic approach when distributing virtual appliances, but it also promises an improved performance of the operating system, as VMware heavily invested into making it lightweight and fast.

However, when I completed provisioning vSA 6.5 in my environment and checked the virtual machine settings; to my surprise, it was a warning message shown in the screenshot below.

vsa-issue-01

It is not problematic to understand a root cause of this issue and eliminate it completely.To keep backwards compatibility with previous versions of vCenter Server, the VM hardware was set to version 8 (ESXi 5.0 and later).

To keep backwards compatibility with earlier versions of vCenter Server, the VM hardware was set to version 8 (ESXi 5.0 and later).

vsa-issue-02

This choice of the OS is entirely unexpected, as ‘Other Linux (64-bit)‘ was classified as a Legacy operating system by the vendor.

vsa-issue-03

It is until the VM hardware version 10 when it is possible to change the guest operating system to ‘Other 3.x or later Linux (64-bit)‘ to resolve the problem. So the workaround would be upgrading the VM to at least hardware version 10, and then chose the compatible OS type.

My suggestion to VMware would be to introduce a new Guest OS version called ‘Linux / Photon OS’ with the compatible hardware profile to prevent similar warnings in the future.

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